Comprehensive Quality Management in Amir Kabir Petrochemical Company:
The
International Organization for Standardization (ISO) is the international union
of national institutes of different countries (ISO member organizations). The preparation
of global standards is usually carried out by its technical committees. Each
member institution has the right to have representative in the the committee if
interested in the subject matter of a technical committee. International,
governmental and non-governmental organizations also participate in this
activity in cooperation with the International Organization for
Standardization.
ISO has close
cooperation with the International electro technical Commission (IEC) on all
topics of electronics standards.
According to
ISO standards, the Amir Kabir Petrochemical Company has been implementing many
approaches and improvements regarding the establishment of company's process
structure since the year 2005.
The following
table shows the evolution of the company's process structure:
Year
|
Measures
|
2005
|
Planning the process at three levels of management,
main, support in accordance with ISO9001
|
2006
|
Planning IMS Integrated Processes, providing
process mapping and interactions between processes
|
2007, 2008
|
Business Process Improvement (BPI) based on
Porter, Rice, Vikland and APQC
|
2009
|
Formation of the committee for the developing
and revision of regulations and rules, implementation of the strategic
planning project and the preparation of the BSC map of the company
|
2012
|
Establishment of energy management standard
(ISO 50001)
|
2014
|
Creating a management dashboard software system
for monitoring key and performance indicators
|
2016
|
Designing and deployment of BI software
|
After the
establishment of planning committees and the establishment of integrated
management systems in 2005, the company's processes were planned at three
levels of management, support and main. At the same time with this planning,
the development of the company's processes was started based on the ISO 9001
process framework and, in order to create an integrated framework, the
management systems OHSAS 18001, ISO / TS 29001 and ISO 14001 were also
established. Finally, in 2006, the general model of the company’s processes was
finalized based on the integrated IMS management system and the process
identification, process map, and interactions between them were provided.
Process information includes process agent, process input and output,
measurement index, relationship with other processes, etc. are registered in
the process identification. After the development and deployment of the
processes in the company, to ensure compliance with ongoing standards, third
parties were audited and ISO certificates were received which were renewed in
the later periods. In addition to the above-mentioned systems, the ISO 50001
(Energy Management System) standard was also implemented and deployed in 2012.
With internal audit and internal investigations during the years of 2007 and
2008, and attention to the process of privatization of the company and the need
strong presence in the international competition market and the new created requirements
in some activities such as sales processes (which were previously outsourced),
in order to review the processes of the company, a project called “Improvement
of company’s processes (BPI)” was defined and implemented based on Porter, Rice
and Vikland models and the modeling of the APQC new process framework and using
the COBIT901 standard while focusing on the quality assurance unit. In this
project, which was performed for the first time in petrochemical industries, different
technique was used to improve the process, including: PHD hierarchical diagram,
background diagram for categorizing and modeling processes, work flow diagram
for detailed processes and instructions.
Management
standards obtained by the company:
·
The quality management system based on ISO 9001: 2015
standard
·
Quality management system based on oil, gas and
petrochemical industries standards ISO / TS 29001: 2010
·
Environmental management system based on ISO 14001: 2015
·
Occupational health and safety management system based on
OHSAS 18001: 2007
·
Integrated health, safety and environment management system,
HSE-MS
·
Energy management system ISO 50001: 2011
·
Risk management system ISO 31000: 2018 (being established)
·
Information security management system ISO / IEC 27001:
2013 (being established)
In addition to
the above management standards, Amir Kabir Petrochemical Company has tried to
obtain product quality certificates in order to raise the quality of products:
·
Certification from Pira of UK in the field of Food Grade
for HDPE and LLPDE products for use in the food industry.
·
PE100 certificate for HDPE.